Legal

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: January 1, 2025

1. Information We Collect

Account Information: When you create an account, we collect your name, email address, company name, phone number, and billing information.
Usage Data: We automatically collect information about how you interact with our services, including IP addresses, browser type, pages visited, and feature usage patterns.
Technical Data: We collect system configuration data necessary to provide our cloud migration, backup, and disaster recovery services, including server specifications and network configurations.
Communication Data: When you contact us for support or sales inquiries, we retain records of those communications.

To provide, maintain, and improve our cloud infrastructure services.
To process transactions and send related information including purchase confirmations and invoices.
To send technical notices, updates, security alerts, and administrative messages.
To respond to your comments, questions, and customer service requests.
To monitor and analyze trends, usage, and activities in connection with our services.
To detect, investigate, and prevent fraudulent transactions and other illegal activities.

We implement industry-standard security measures including AES-256 encryption at rest, TLS 1.3 for data in transit, and SOC 2 Type II certified data centers.
Your data is stored in geographically distributed data centers with redundant backups to ensure availability and durability.
We conduct regular security audits and penetration testing to maintain the highest security standards.
Access to personal data is restricted to authorized employees who need it to perform their job functions.

We do not sell, trade, or rent your personal information to third parties.
We may share information with trusted service providers who assist us in operating our services, subject to strict confidentiality agreements.
We may disclose information when required by law, regulation, or legal process.
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Access: You can request a copy of the personal data we hold about you.
Correction: You can request that we correct any inaccurate or incomplete personal data.
Deletion: You can request that we delete your personal data, subject to legal retention requirements.
Portability: You can request your data in a structured, commonly used format.
Opt-out: You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails.

Your data may be transferred to and processed in countries other than your country of residence.
We ensure appropriate safeguards are in place for international transfers, including Standard Contractual Clauses where applicable.
Our primary data processing facilities are located in South Korea, with additional facilities in major cloud regions globally.

If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@zconverter.com
Address: 5F, 32 Songdogwahak-ro 16beon-gil, Yeonsu-gu, Incheon, South Korea
Phone: +82-32-858-7070